Idea: Ability to Generate Dunning Letters in Draft without Sending it as an Email Attachment

I recently submitted an Idea to Oracle's Cloud Customer Connect regarding the ability to Generate Dunning Letters in Draft without sending it as an Email Attachment. Below are the details:

In most cases, most Organizations would want to customize their Dunning Letters Templates to reflect their Organization branding and modify the words used. During the development process, developers would want to test out the look of the customized Dunning Letter Templates and thus, would need to run The "Send Dunning Letter" scheduled process in "Draft Mode". The Dunning Letter Program has two parameters that is responsible for running Dunning Letters in Draft:

1. Draft Mode - indicates if the Dunning Letters are run in Final or Draft Mode (Required. Allowed values are Yes and No).

1. Email Address - Indicates the specified email address would receive the generated Draft Dunning Letters (optional).

The problem with this program is that when Dunning Letters is run in "Draft Mode" without an email address, Dunning Letters would generated and sent out to actual Customer Site Contacts. This defeats the purpose of having a "Draft Mode".
The expectation of running the report in Draft Mode would be:

1. If the email address parameter was supplied, the process would send all Dunning Letters to the specified email address.

1. If the email address parameter was NOT supplied, the generated dunning letters can be downloaded them from the application.

The "Draft Mode" of Generate Dunning Letters is not the expected feature of a "Draft" Report. As documented in Doc ID 2257139.1 (What Does Draft Mode Accomplish For Report Send Dunning Letters), Dunning Letters would still be generated and sent out to Customer Site Contacts even if it was set to "Draft Mode" if the Email Address parameter was left blank. This takes away the real "Draft Mode" function of Dunning Letters, since "Draft Mode" implies that it's used to verify if the template generated is correct.

This Idea comes from a actual scenario that has happened recently during the development process. During the development of a customized Dunning report from the Test environment, Dunning Letters were sent out to over 400 Business contacts because the email address parameter was left blank.

Check out and vote for this Idea Here: Ability to Generate Dunning Letters in Draft without Sending it as an Email Attachment.

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