Customer Statements in Oracle Fusion Applications

What's the difference between a statement and a balance forward bill?

A statement is an information document that provides a customer with a complete record of transaction, receipt, and adjustment activity over a specified time period.

A balance forward bill is a single bill presented for payment that consolidates the open debit items of a customer over a specified time period. You use this instead of sending a separate invoice for each transaction.

Steps in Sending Customer Statements

1. Make the that the the "Send Statements" checkbox is ticked at the Receivables Customer Profile Class. more on this at another article Defining a Customer Profile Class in Oracle Fusion Applications
2. Go to Customer Site & Define if the customer site will be used for statements
3. Submit the Customer Statement Program

Customer Statements Delivery Method

1. Print
2. Email

This can be set at either Customer Profile Level, Account Level or at the Customer Site level.

Customer Statement Defaults

Customer statements defaults such as Email From, Reply To, Name, Email Subject, among others, can be setup via Manage Receivable System Options.

Customer Statement Cycles


Statement Cycles are configurations that control the frequency of the sending of Customer Statements. More details on this can be found on another article: Overview of Managing Statement Cycles in Oracle Fusion Applications

For more full-detailed Tutorials and Tips, check out #TheOracleProdigy at https://lifeofanoracleprodigy.blogspot.com/
Follow The Oracle Prodigy on Facebook (https://www.facebook.com/theOracleProdigy/) and Twitter (https://twitter.com/D_OracleProdigy)