Defining a Scoring Model Calculation for Credit Management in Oracle Fusion Applications

Scoring Models help your organization calculate a credit score for customers. That credit score, in turn, will allow your credit analyst, your credit manager, to arrive at a decision. Scoring model calculation involves several data points connected to ranges. In addition, these data points are rated in terms of importance, referred to as the Weight.  From these variables, we will arrive at a credit score that we assign to the Customer.


Data Point Ranges


·       As the name implies, Data point ranges provide a range that the data point will be assigned a Score. Take the example below:

Range
From
To
Score
Current Balance
$0
$1000
10
Current Balance
$1000
$2000
20
Current Balance
$2000
$3000
30

If the customer's balance falls between $0 to $1000 then the score would be 10, and if the customer's balance is within $2000 to $3000 then the score would be 30. A data point range can be numeric or alphanumeric. For numeric ranges, note that there shouldn't be any gaps to ensure the customer gets assigned a score. 

For alphanumeric data point ranges, its a bit more complex. The way it works is that the From and the To range must be the same. Below is an example:

Range
From
To
Score
Range 1
A2B
A2B
10
Range 2
B3B
B3B
20

This means if the data point is exactly "A2B" it gets assigned a score of 10 and if the customer's balance exactly "B3B" then score would be 20.

Data Point Weight


Defining the Data Point Weights should be thought out carefully. Spend some time thinking about the importance of the different data points as that's going to impact the score that the customers are going to receive. Data Point Weights should reflect your organizational policy as you define the scoring model. Depending on how your organization see things, it may assign more weight to the Day Sales Outstanding metric versus the Overdue Amount, or the number of delinquent transactions.

Data Point
Weight in Percentage
Number of Invoices Paid Late
25
Days Sales Outstanding
25
Total Amount Due
50

In the example shown above, the Total Amount Due holds the highest importance, hence it is given the largest weight in percentage. As for the other data points, they are equally important and are assigned only 25% of the total data point weight.

Data Point Score

A sample Data Point score in a Case Folder would be shown below:

Data Point Category
Data Point
Value
Points Earned
Billing and Payments
Percentage of Invoices Paid Late
57
50
Billing and Payments
Days Sales Outstanding
15
60

The value corresponds to the Data Point range below:

Data Point
From
To
Score
Percentage of Invoices Paid Late
0
50
50
Percentage of Invoices Paid Late
51
100
100
Days Sales Outstanding
0
3
10
Days Sales Outstanding
3
6
20
Days Sales Outstanding
6
10
30
Days Sales Outstanding
10
15
60

Below is a quick demonstration of Defining a Scoring Model for Credit Management in Oracle Fusion Applications:



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3 comments:

  1. Hi,
    Nicely explained. I really enjoyed your blog, thank you for posting it. I have learned about Business Reports' significance & the structure of a business report. Many agencies are providing business reports and MNS Credit Management Group is one such agency. I was searching for credit management services and your blog seems to be a great help for me.

    ReplyDelete
  2. Thanks .You are share very good and usefull data for me....cancel checkmyfile

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  3. Customer effort score in customer service is typically calculated based on customer feedback, which can be collected through surveys or other methods. The CES is typically measured on a scale from 1 to 7, where a score of 1 indicates a very low-effort experience and a score of 7 indicates a very high-effort experience.

    ReplyDelete

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